Settings

Documentation

Settings

Reload Interval

The “Reload interval” setting determines how frequently the app fetches new order data from your connected WooCommerce stores.

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Please keep in mind that more frequent updates may result in increased memory usage, particularly with a large number of stores and a high volume of orders.

Displayed Data

If necessary, you can hide the specific order data displayed in the main app window from the all orders list. Each of the following fields can be toggled on or off:

Customer Name
Order Date
Order Total
Order Quantity
Order Status
Order ID
Store Name

Order Statuses

Order Ping X automatically checks all active orders, excluding those marked as “completed”.

Changing this field will not have an immediate effect, so orders with excluded status will remain visible until the app connects to the store again.

Notifications

This functionality is disabled by default, therefore if you would like to receive alerts for new orders, please make sure the “Enable notifications” option is selected.

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If you have already enabled notifications but are still not getting any, check if they are allowed on a system-wide level and then try again to turn them on in the app settings.